📦 Shipping Policy – Oneshopmart
At Oneshopmart, we provide fast and secure delivery across India. All orders are shipped using Shiprocket with 100% Free Shipping on all orders.
🚚 1. Order Processing Time
- Orders are processed within 24–48 working hours.
- Orders placed on Sundays or public holidays are processed on the next business day.
- After dispatch, Shiprocket sends you:
- Tracking Link
- AWB Number
- Courier Partner Details
📦 2. Delivery Time
| Location | Estimated Delivery |
|---|---|
| Metro Cities | 3–6 Days |
| Other Cities | 4–8 Days |
| Remote / Rural Areas | 6–10 Days |
💰 3. Shipping Charges – 100% FREE
We provide Free Shipping on all orders — No hidden charges, no COD fees.
🌍 4. Shipping Coverage
Using Shiprocket, we deliver to 26,000+ Pin Codes across India.
🔍 5. Order Tracking
Once dispatched, you can track your shipment anytime using your AWB number.
Track Order: Click Here
❌ 6. Wrong or Incomplete Address
Delivery may fail if the address or phone number is incorrect. If the parcel returns (RTO), we will reship the order free of cost once the correct address is provided.
📦 7. Damaged or Tampered Parcels
If your parcel looks tampered or damaged:
- Record a video while opening the parcel
- Do not throw away the packaging
- Contact us within 24 hours
🛑 8. Lost or Delayed Shipments
If Shiprocket marks your parcel as lost or significantly delayed, we offer a full refund or replacement.
🔄 9. Return & Replacement Shipping
Return pickups are arranged via Shiprocket wherever service is available. Read our detailed return policy here:
📞 10. Contact Us
Oneshopmart Support
Sector 5/67, Gomti Nagar, Lucknow, Uttar Pradesh – 226010
Phone: +91 7570048381
Email: support@oneshopmart.com
Contact Page: Click Here